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Amy Puffer

Senior Workers’ Compensation Claims Consultant



Amy has a senior role in the Claims Audit and Consulting Team and serves as the technical resource on workers’ compensation issues. She specializes in coordinating quarterly claim reviews, developing action plans with the examiners and following through with claims handling procedures. She also coordinates disability management, return-to-work programs, and works on projecting and interpreting clients’ experience modification rate. Amy has 24 years of experience and has been with Woodruff Sawyer for 14 years. Prior to joining our firm, Amy performed technical and reserve claim audits and provided claim management oversight of third party administrators (TPA) for captive programs at Artis Group (A Royal & Sun Alliance Company). Prior to Artis Group, Amy held the position of senior claims examiner and supervisor with Republic Indemnity Company for nine years. Amy received her certification with the State of California Self Insurance Plans in 2004 and holds the CPDM and ARM designations. She earned her bachelor’s degree from the University of Southern California in Los Angeles.

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