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Strategies for Mitigating Liability Risks in Multifamily Real Estate

The world of multifamily real estate is fraught with unique challenges, especially when it comes to managing liability risks. We spoke with Andrea Ward, SVP and casualty broker at CRC Insurance Group, about the current landscape of liability claims in this sector. We delve into creative strategies that property owners and managers can employ to not only manage these risks but also potentially reduce their insurance premiums and overall risk-related expenditures.

Understanding the Rate Environment: What's in Store?

The insurance rate environment has been akin to a roller coaster ride over the past few years, with significant rate increases becoming more common. However, as we look towards 2025, we project a potential leveling off, with rates either stabilizing or seeing marginal increases for accounts deemed “clean.” The emphasis is on improving one's risk profile, focusing on aspects such as crime scores, and addressing any issues related to habitability or assault and battery, which seriously impact premiums.

The Impact of Rate Pressures Across the Board

The multifamily space is feeling the squeeze, affecting a variety of housing categories including Section 8 (affordable housing), Section 42 (tax credit housing), senior housing, and student housing. These sectors are particularly vulnerable to the fluctuations and pressures of insurance rates, underscoring the need for effective risk management strategies.

Real estate low rise construction building exterior in new residential area

The Rising Tide of Liability Claims

One concerning trend is the notable increase in large liability claims, which are driving up underwriting results and, consequently, insurance rates. For example, incidents that would have been considered minor liabilities, such as slip and fall accidents, have seen skyrocketing settlement or verdict amounts. Claims that previously might have amounted to $50,000 are now reaching upwards of $260,000. This surge challenges underwriters who are grappling with how to predict and price such risks accurately.

Proactive Measures for Property Owners and Managers

To navigate these challenges, it’s important to scrupulously review contracts with third-party contractors. Ensuring these agreements incorporate robust risk transfer clauses, hold harmless agreements, and require contractors to carry sufficient insurance limits are crucial steps in mitigating risk. Such measures significantly improve an entity's attractiveness from an underwriting perspective.

The Role of a Good Broker in Risk Management

A competent insurance broker can be instrumental in this process, focusing on two key areas: pre-underwriting and risk financing analytics. Pre-underwriting involves ensuring that proper risk management policies and procedures, especially regarding contractual risk transfer, are implemented. Meanwhile, risk financing analytics help multifamily real estate owners and managers strike an optimal balance between retaining risks and leveraging insurance markets effectively. An actuarially driven framework aids in constructing an insurance program that minimizes total cost of risk while appealing to underwriters.

Mitigate Your Risks to Ensure Financial Stability

The landscape of multifamily real estate liability risk is complex, shaped by shifting rate environments and emerging claims trends. However, with the right strategies in place—from maintaining clean accounts to rigorous contract management and savvy risk financing—property owners and managers can navigate these waters. By working closely with experienced brokers and taking a proactive, analytical approach to risk management, it is possible to mitigate liability risks effectively and ensure financial stability in the face of uncertainty.

Check out the full discussion on the state of multifamily real estate, including the new claims issues around habitability and how underwriters view crime scores.

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