Angela brings nearly three decades of industry experience to her role, where she oversees claims from beginning to end. She acts as a liaison between the client and the carrier to ensure claims are processed correctly and in the client's best interest. She also advocates and monitors large claims and provides guidance on a range of complex claims matters.
Before joining Woodruff Sawyer, Angela held several insurance industry roles. She spent 29 years at Nationwide Insurance, where she started her career as a claims representative and grew into several roles, including commercial casualty claims manager and training consultant.
Angela specializes in designing enterprise-wide process improvements resulting in best practices. As a trainer, she facilitated commercial and personal lines policy and endorsements training and assisted with the development and implementation of litigation management education.
Angela earned a bachelor’s degree in business administration from Tennessee State University.