Norm is Woodruff Sawyer’s first Chief Client Experience Officer focused on driving our commitment to a delightful client experience across the firm.
With more than 25 years of experience advising companies of all sizes in risk management and insurance matters, Norm is a former litigator whose practice focused on complex insurance and corporate litigation. He received a bachelor’s degree from the University of the Pacific and earned his juris doctorate degree with honors from the University of the Pacific McGeorge School of Law. He is a member of the State Bar of California and the American Bar Association. In 2014, Norm was elected to University of the Pacific’s Board of Regents, where he has served as board chair since July 2020.
There are myriad reasons for a company and its directors and officers to develop a trusted, multi-year business relationship with the D&O carriers on their insurance program. A strong relationship with a company’s insurance carriers—especially the primary (first layer) insurance carrier—is particularly helpful.